Submit a request Your Name Your Email Address Order Number Subject SubjectCan you mail a catalog to my address? Where I can visit your store? How to customize an item? How to order a ring on your website? Can I return the item If I don’t like it? Can I return an item, if the stone fell out/plating color tarnished? What is the material of the ring? Where is your company located? Where do I put my coupon code? Do you ship to my country? How to care for my ring? How do you ship the order to my address?How long will I receive my purchase? Do you accept COD? How can I pay for the order? Can I pay installment? Can I pay by Western Union? How to use my store credit? Can I make an exchange if I don't like it? I want to change my shipping address. Why my order still hasn’t been shipped?Why my order status is payment review? DWhy you charged me the shipping, while you say it’s free shipping? I want to cancel my order.Where is my order? I want to return my purchase. Tracking shows delivered, while I didn’t receive it. When will I receive my replacement?I have already paid the shipping, why DHL contacts me to pay again? Why you didn’t refund me in full? How will you refund me? Why I received a different item than I ordered?Why I received a different size than I ordered?I want to repair my product I want to exchange my product I want to resize my product. Others Description Please enter the details of your request. A member of our support staff will respond as soon as possible. Attachments Submit